Refund policy

1. Return Policy
- Purchased products can be returned within 10 days from the date of delivery.
- Replacement order can be placed within 10 days from the date of delivery if the product delivered is found to be faulty or damaged.

 

1.1 Return Eligibility

- Return or exchange is eligible only if the products are delivered to you in a physically damaged condition, any print quality issues, has missing parts or accessories or a wrong order has been delivered.
- Items must be returned within 10 days of the delivery date.
- Items must be in their original condition with all labelling and packaging intact.
- We reserve the right to refuse any return sent or communicated after the 10-day period or the return of any item which is not in the same condition as when received.
 

1.2 Return Process

- In case of damage, to initiate a return, please contact our customer service team at Email: support@printpage.co.in or WhatsApp: 87792 33822 with your order number and reason for the return.
- Our team will provide you with a return authorization and arrange for the pick up from the same address mentioned in the shipping details.
- It is imperative that your return passes the QC to become eligible for a refund or exchange.
 

1.3 Refunds 

- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. 
- If approved, your refund will be processed to your original method of payment within 15 business days. 
  

1.4 Exchanges 

- We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at support@printpage.co.in  
 

Customer Support
- If you have any questions about our shipping or return policies, please don't hesitate to reach out to our customer support team: 

 

Email: support@printpage.co.in
Chat with us: +91 87792 33822 (Mon-Fri, 9 AM - 6 PM IST)